If you didn't see the video clip, I put a link to it here
Apparently more stuff happend off camera, The manager picked the senior lady up and physically pushed her out of the restaurant and slammed the door so hard that the glass on the door cracked up.
Personally I think they're giving their staff too much coffee. The café manager was fired for misconduct I think. I think the staff was wrong to do that. The Barista didn't have a big sign around her neck that said she was genderless. It is easy to call someone and man or a woman if they look like one. Plus they're senior citizens, that should merit some respect in my view. She shouldn't be shouting at her like she is a nuisance and physically pushing them like that.
The two senior citizens were later interviewed about the incident on TV, I have a link to the video on here.